Questions about a booking, a payment or listing your roof? We’re happy to help.
Tell us your booking dates and the roof’s name, or send the link from My bookings.
Include the booking and the amount. Refunds usually reach your account in 5–7 working days after they’re issued.
We pay your share after each booking ends, to the UPI ID or bank account in Hosting → Payouts.
Report a listing, a review, a message or a safety concern and we’ll look into it.
Questions about a specific roof before you book? Message its host from the roof’s page — they know it best.
If something hasn’t been put right, contact our Grievance Officer.
We acknowledge complaints within 24 hours and aim to resolve them within 15 days (one month for consumer complaints).
Skylet (skylet.space) is operated by: